I'm a man with years of experience in the hands of Karen. She is as friendly and easygoing as the description suggests, but more importantly, she pays attention to what you want. Checking in, she'll talk to you at length about your proposed style, and then during the cut, she'll confirm with you as she proceeds. She has also given me a great variation on my old style when I turned her loose to "do whatever she pleased." She lacks the body art [tattoos] and provocative style of some of her colleagues, but her cuts have some zing -- I've seen it when people were leaving her chair.