FAQs

Frequently Asked Questions

Know Before You Go

Here you'll find clear answers about our services, booking process, and salon policies across all our Virginia and DC locations, from Old Town Alexandria to Friendship Heights. We built this page the same way we build every client relationship: on honest, straightforward guidance you can trust. Whether you're curious about balayage, gray blending, our cancellation policy, or what to expect at your first visit, you'll find it here. Can't find what you need? We're always happy to talk it through with you.

FAQs

Frequently Asked Questions

Here you'll find clear answers about our services, booking process, and salon policies across all our Virginia and DC locations, from Old Town Alexandria to Friendship Heights. We built this page the same way we build every client relationship: on honest, straightforward guidance you can trust. Whether you're curious about balayage, gray blending, our cancellation policy, or what to expect at your first visit, you'll find it here. Can't find what you need? We're always happy to talk it through with you.

Your Questions, Answered

How many locations does PR at Partners have?
PR at Partners has 12 locations across Virginia and Washington, D.C., including Ashburn, McLean, Reston, and Friendship Heights. Each salon offers the same expert-guided color, highlight, balayage, and haircut services. Visit our locations page to find the salon nearest you.
What are the hours at the Friendship Heights salon?
Our Friendship Heights salon at 5225 Wisconsin Ave., NW Suite 104 is open Monday 9am to 7pm, Tuesday through Friday 8am to 8pm, Saturday 9am to 6pm, and Sunday 11am to 6pm. Hours can shift for holidays, so it's best to confirm before you visit.
What hair services does PR at Partners offer?
PR at Partners offers hair color, highlights, balayage, and haircuts tailored to your style. Our stylists use expert-guided techniques, including gray blending, to help you find a fresh look that's authentically yours. We listen, we advise, and you choose.
What is balayage, and does PR at Partners offer it?
Balayage is a hand-painted highlighting technique that creates soft, natural dimension in your hair. Yes, PR at Partners offers balayage as one of our core color services. Your stylist tailors the placement to match your hair type and goals.
What is PR at Partners' cancellation policy?
We ask for 24-hour notice for any appointment change or cancellation. Cancelling between 24 and 12 hours before your appointment is charged 50% of the service price, and less than 12 hours' notice or a no-show is charged 100%. This keeps appointment times open for other clients.
Do you require a credit card to book an appointment?
Yes, a credit card is required to secure first-time appointments and services expected to run longer than two to three hours. This protects the reserved time on your stylist's schedule. Cancellation fees apply if proper notice isn't given.
How much do services cost at PR at Partners?
Pricing varies by service, stylist, and location. For exact costs on color, highlights, balayage, or haircuts, contact your nearest PR at Partners salon directly. Our team is happy to give you a quote before you book.
What makes PR at Partners stylists different?
Our stylists stand out through ongoing education, which is central to how PR at Partners delivers expert-guided color and cuts. Our Manassas Salon, Spa & Academy location reflects this education-first culture. It's this commitment to training that sets our team apart.